KatakWin considers your privacy a non-negotiable priority. This policy transparently explains how we collect, use, store, and protect the personal information of every registered member on our platform.
Your trust is the foundation of everything we build. Here is a summary of the key ways KatakWin safeguards every member's privacy.
All data transmitted between your device and KatakWin's servers is protected with 256-bit SSL encryption — the same highest industry standard used by leading banking institutions in Malaysia.
Only authorised personnel may access members' personal data, and all such access is logged and audited regularly. No third party may access your data without valid and explicit consent.
Your personal data is stored on servers protected by multi-layered firewalls and intrusion detection systems. Our servers undergo regular independent security audits.
KatakWin has never and will never sell, rent, or disclose your personal data to any third party for marketing purposes or commercial gain without your consent.
KatakWin members have the right to access, update, request correction of, or request deletion of their personal data at any time via their account panel or by contacting our support team.
The KatakWin Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring that your rights as a user are always protected under the law.
Welcome to KatakWin's Privacy Policy page. This document is published by KatakWin, the operator of an online gaming platform operating under the domain katakwin.vin, and applies to all users who access or use any of our services, whether through our website, mobile app, or other related platforms.
We understand that entrusting a platform with your personal information requires a high level of confidence. KatakWin is therefore committed to managing your data with full integrity, transparency, and responsibility. This Privacy Policy has been drafted to give you a clear and comprehensive overview of our data management practices.
Important: By using the KatakWin platform, you are deemed to have read and agreed to this Privacy Policy. If you do not agree with any provision herein, please discontinue use of the platform and contact us to close your account.
This policy should be read together with Terms and Conditions and Responsible Gaming Policy KatakWin, all of which form a comprehensive protection framework for every one of our members.
KatakWin only collects personal data that is strictly necessary for platform operations, identity verification, and legal compliance. The following are the categories of data we may collect from you:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, IC/passport number, date of birth, gender | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, transaction notifications |
| Financial Information | Bank account number, bank name, transaction records | Processing deposits and withdrawals |
| Technical Data | IP address, browser type, operating system, device ID | Account security, fraud detection |
| Usage Data | Game history, betting records, activity logs | Service improvement, compliance |
| Communication Data | Support chat logs, emails, feedback | Customer support, improvements |
KatakWin does not directly collect credit or debit card information. All payments are processed through registered and trusted third-party payment providers, which have their own privacy and security policies.
Every piece of data we collect is used for specific, lawful, and transparent purposes. KatakWin uses your personal information for the following purposes:
KatakWin will not use your personal data for any other purpose not stated here without obtaining your consent first.
KatakWin takes an extremely cautious approach to data sharing. We do not sell, rent, or disclose your personal data to third parties except in the following circumstances:
Our Commitment: Any third party that receives your personal data from KatakWin is contractually bound to protect that data with a level of security at least equivalent to the protection we provide.
KatakWin uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the KatakWin platform.
KatakWin continually invests in security infrastructure to ensure your personal data remains protected at all times. Key security measures we implement include:
While we take all reasonable steps to protect your data, no security system can guarantee 100% protection against all cyber threats. You also play an important role by keeping your password and account login information secure.
KatakWin retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
Once the retention period ends, your data will be permanently deleted or anonymised from our systems. If you request account closure, we will process your data deletion request within 30 business days, subject to the legal retention obligations stated above.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by KatakWin:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request that we correct any inaccurate or incomplete personal data.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may withdraw your marketing consent at any time without affecting your use of the platform.
In certain circumstances, you may request that we restrict how we process your data.
You have the right to lodge a complaint with the Personal Data Protection Department of Malaysia if you believe your rights have been violated.
The KatakWin platform is exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we find that we have inadvertently collected personal data from minors, we will take immediate action to delete that data and close the associated account without notice. Parents or guardians who discover their child has registered on our platform are encouraged to contact our support team immediately.
KatakWin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to our services. The latest version will always be published on this page with a clear update date.
For material amendments — changes that significantly affect your privacy rights — KatakWin will notify you via your registered email or in-app notification at least 14 days before the changes take effect.
Continued use of the KatakWin platform after amendments are published will be deemed as your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how we handle your personal data.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact our Data Privacy Officer through the following channels:
Response Time: All personal data rights requests will be processed within 30 working days from the date of receipt of the complete request. In complex cases, we may require additional time of up to 60 days and will notify you should this occur.
Your personal data is protected with industry-leading encryption. Join millions of members playing safely and enjoyably on KatakWin today.
By registering, you agree to Terms and Conditions and KatakWin's Privacy Policy. | Responsible Gaming